Our brand Domestic Services will become XLG as from October 1^st 2022.

Nothing changes, except that you will receive new Sodexo IDs which will be communicated to you by SMS and by your agency. From October 1st  2022, you will have to use these new identifiers.

Until and including 30 September 2022, you must use your current login details

ATTENTION: if you work for Home Sweet Home, you will not have to change your login details. Your current login details will remain valid after 1 October.

No. Your contract remains the same. It will simply be transferred to XLG, maintaining all the conditions. You keep your seniority,and your agency is always there to help you.

Yes, your salary will remain the same! The good news is that from 01/10/2022, you will receive meal vouchers. See below for more details.

Yes, you will keep your usual clients, your schedule will not change.

No. The team at your agency is the same and will remain there for you.

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Yes, sponsorship/ Refer a friend will continue. Do not hesitate to contact your agency, the team is there to answer your questions.

Meal vouchers will be introduced on 1 October 2022 and will be available from mid-November on a personal electronic card.

Meal vouchers will be counted from 1 October 2022.

The amount of the meal vouchers is 4.70 euros (of which you have to pay 1.09€ which is a legal obligation).

They will be available on a personal electronic card from mid-November. Your branch will contact you to let you know that it is available.

No. To be eligible, you must have been working in the sector for 6 months without interruption.

This varies according to the hours you work. To determine the number of meal vouchers you will receive, we will calculate the total number of hours you have worked during the month (at clients and in XLG training) and divide them by a full working day (7.6 hours)

A full day’s work entitles you to 1 meal voucher.

To determine the number of meal vouchers you will receive, we will calculate the total number of hours you worked during the month (at clients and in XLG training) and divide them by a full working day (7.6 hours)

A full day’s work entitles you to 1 meal voucher.

Almost anywhere in Belgium’s supermarkets.

Yes, the amount of the meal voucher can change once a year depending on the financial results of the customer subscription, while maintaining a minimum of €4.7 per meal voucher.

The meal voucher system may be reviewed in consultation with the trade union if the government prohibits us from charging subscriptions or if it decides to abolish meal vouchers.

No. There will be an administrative transfer (payslip, unemployment supplement, work allowances, time credit/parental leave, temporary unemployment file) to XLG but we will take care of everything.

Your employee number will change on your payslip. But don’t worry, your seniority will be preserved.

ATTENTION: if you work for Home Sweet Home, your worker number will not change and there will be no administrative transfer. You don’t have to do anything either.

Yes, XLG branded workwear will be available at the beginning of 2023.

Yes, an expanded training catalogue will be introduced to support you with a variety of quality topics.

Oui. Lorsque vous suivez des formations vous êtes évidemment payés.

Yes, you will of course be paid when you attend trainings.

XLG’s priority is well-being at work. Don’t hesitate to contact your agency if you have any problem. Your team is there to help you!